you might not like surveys, but you might need one.
by steven e. sacks
while the consideration of succession planning has taken up a lot of airtime in recent years, there is something even more important to consider and that is how to attract and retain talent.
more: performance reviews: no need to pull teeth | have you gauged your staff’s enthusiasm? | why knowledge maintenance is key | retention starts with the hiring interview | the new way to handle exit interviews
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questions most often asked by a cpa firm managing partner when someone leaves:
- did we see this coming?
- did he/she express any dissatisfaction?
- do you know if it was a money or promotion issue?
- was there something we could have done to head this off?
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